Contact / Talk to the team

Contact PanelWatcher

Help with your workspace, billing, account or a security concern. Choose the route that fits your question.

Existing customer?

Open a support ticket in PanelWatcher. Include your organization and the relevant page or invoice reference so the team has context.

Open PanelWatcher

Customer support

For monitoring, panel connections, alerts or configuration questions, open a Support ticket in the application. Include what you expected and what you observed. Sanitized screenshots can help; leave out API keys and private information.

[email protected]

Billing and account questions

For subscriptions, invoices, plan changes, cancellation, refund requests, account access or team membership, include your organization and the relevant account or payment-provider details. An organization Owner should handle subscription changes. Review the Billing & Cancellation Policy for the current flows.

[email protected]

Privacy requests

For questions about your information or a privacy request, describe the account or workspace involved. We may need to verify your identity or organization authority. See the Privacy Policy for how information is handled.

[email protected]

Security reports

Describe the affected area and safe reproduction steps. Do not include passwords, API keys or other customers’ information. See Security at PanelWatcher for the service’s boundaries.

[email protected]

General inquiries

For product questions or a custom infrastructure discussion, tell us about your environment and what you need to monitor.

[email protected]

Use the contact address above, or an application Support ticket if you already have a workspace.