Customer support
For monitoring, panel connections, alerts or configuration questions, open a Support ticket in the application. Include what you expected and what you observed. Sanitized screenshots can help; leave out API keys and private information.
[email protected]Billing and account questions
For subscriptions, invoices, plan changes, cancellation, refund requests, account access or team membership, include your organization and the relevant account or payment-provider details. An organization Owner should handle subscription changes. Review the Billing & Cancellation Policy for the current flows.
[email protected]Privacy requests
For questions about your information or a privacy request, describe the account or workspace involved. We may need to verify your identity or organization authority. See the Privacy Policy for how information is handled.
[email protected]Security reports
Describe the affected area and safe reproduction steps. Do not include passwords, API keys or other customers’ information. See Security at PanelWatcher for the service’s boundaries.
[email protected]General inquiries
For product questions or a custom infrastructure discussion, tell us about your environment and what you need to monitor.
[email protected]Use the contact address above, or an application Support ticket if you already have a workspace.